No Longer Accepting Phone Payments
Starting Jan. 1, City of Elkins will no longer accept phone payments for any city bills or services, including utility bills, building permits, business licenses, special trash pickups, etc. This change has been strongly recommended by the West Virginia State Auditor as a best practice to further reduce the risk of identity theft and fraud.
Online Payments
During the first half of 2023, City of Elkins will deploy a new online payments platform that can be used for all city bills and services. We will announce this new service as soon as it is available.
In the meantime, utility bills and municipal court fees and fines may still be paid online. Find links on this page.
Phone Payments for Utility Bills
In addition to paying utility bills online, utility customers have the option to make payments by phone using the automated phone payment system provided by Payment Service Network (PSN), the company that runs our online utility bill payment platform.
The number for the PSN automated phone payment system is 877-885-7968.
If you experience difficulty with PSN’s system, please contact PSN customer support at 866-917-7368.
City Hall News: Week of March 15, 2026
Elkins, WV – March 14, 2026: The City of Elkins offers residents and business owners free reflective address numbers. Please don’t let severe weather or darkness hide your home or business if first responders have to arrive on the scene in an […]
Read MoreCity Hall News: Week of March 8, 2026
Elkins, WV – March 8, 2026: The City of Elkins now offers residents and business owners free reflective address numbers. Please don’t let snow, fog, or darkness hide your home or business if first responders have to arrive on the scene in […]
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City of Elkins Approves Multi-Year Sewer Rate Increase to Fund Critical Infrastructure Upgrades
Elkins, WV – March 5, 2026: Following a recommendation from the Elkins Sanitary Board, the Elkins City Council has approved a series of sewer rate increases to be phased in over the next three years. The multi-year adjustment will fund a major […]
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Elkins Seeks Ideas from the Public for the 250th Anniversary of the United States’ Independence
*Elkins, WV, February 24, 2026: Mayor Jerry Marco announced today that the City of Elkins will begin planning its official celebration of the United States’ 250th anniversary, known as the Semiquincentennial, culminating on July 4, 2026. This historic milestone presents a unique […]
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Regional Task Force Hosts Public Forum, Highlights Prevention and Peer Support Initiatives
ELKINS, WV — February 20, 2026: The Regional Task Force on Homelessness, Addiction, and Mental Health held a public forum on February 12 to provide community updates on local efforts to combat addiction while expanding local resources. The meeting, held at the […]
Read MoreMedia Advisory: Regional Task Force to Host Annual Public Forum on Community Challenges
FOR IMMEDIATE RELEASE: February 10, 2026 Community input sought on addiction, homelessness, and mental health services WHAT: The Regional Task Force on Addiction, Homelessness, and Mental Health will host its annual public forum. The event is an opportunity for community members to hear […]
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