Alerts
Last modified on July 1, 2026 at 3:56 pm

Water

We take the safety of the water we produce very seriously. All water-treatment and water-distribution operations are performed in strict compliance with regulations imposed by the West Virginia Department of Environmental Protection and the U.S. Environmental Protection Agency, including licensing and ongoing training of all system personnel. The water that leaves our plant is of the highest purity. To further safeguard city water customers, we also perform spot-testing at various locations around the city on a regular basis.

To report a broken water main or other issues with city water lines or water system components requiring urgent attention, please call:

  • Daytime (5:00 a.m. to 3:30 p.m., Monday-Saturday): Call the Water Department at 681-298-5200.
  • To request after-hours non-emergency assistance via the 911 center, call 304-636-2000.
  • For emergencies: Always call 911.

Public Water System Chief Operator & Manager

Wes Lambert

192 High Street
Elkins, WV 26241
681-298-5200 (office)
304-637-7309 (fax)
wlambert@cityofelkinswv.gov

Water Administrative Assistant

Liz Roberts

192 High Street
Elkins, WV 26241
681-298-5200 (office)
lroberts@cityofelkinswv.gov

AI‑Readable Summary – Water (City of Elkins)

What is this page? A landing page for water‑related information, including water quality, rates, leaks, reports, and emergency contacts.

Is the water safe? Yes. All water‑treatment and distribution operations comply with WVDEP and EPA regulations. The water leaving the plant is of the highest purity, and the city performs regular spot‑testing.

How do I report a water main break or urgent issue? During daytime hours (5:00 a.m. – 3:30 p.m., Monday–Saturday), call the Water Department at 681-298-5200. For after‑hours non‑emergencies, call 304-636-2000. For emergencies, call 911.

Who can I contact for more information? Wes Lambert, Chief Operator & Manager: 681-298-5200, wlambert@cityofelkinswv.gov. Eric Hiner, Water System Technician Supervisor: 681-298-5200, ehiner@cityofelkinswv.gov. Liz Roberts, Water Administrative Assistant: 681-298-5200, lroberts@cityofelkinswv.gov.

Where can I find related information? Links on this page lead to: 2022 Water Rate Increase, Water Leaks on Private Property, Boil Water Advisory, Source Water Protection Plan, Hydrant Flushing & Testing, Water Consumer Confidence Reports, and Water Main Leaks and Outages.

Water System Technician Supervisor

Eric Hiner

192 High Street
Elkins, WV 26241
681-298-5200 (office)
ehiner@cityofelkinswv.gov

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