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Last modified on July 1, 2026 at 4:10 pm

Wastewater

The Elkins Wastewater System collects and treats sewage and used water from homes and businesses — protecting public health and the Tygart Valley River.

Wastewater refers to sewage from toilets, water from drains, and other sources. All wastewater must be collected and treated before being returned to the environment. The Elkins Wastewater System manages this for customers inside city limits and some outlying areas.

To report a sewage backup or overflow that may be caused by a problem on a city wastewater line or other wastewater system component requiring urgent attention, please call:

  • Daytime (6:30 a.m.-3 p.m., Monday through Friday): Call the Wastewater Collection Department at (304) 636-2058.
  • To request after-hours non-emergency assistance via the 911 center, call 304-636-2000.
  • For emergencies: Call 911.

System Components

The Elkins Wastewater System consists of two main parts, the Wastewater Collection System and the Wastewater Treatment Plant.

The Wastewater Collection System is the network of pipes and related components that collect wastewater from homes, businesses, and other buildings. Installation and repair of this infrastructure is the responsibility of the Wastewater Collection Department.

Learn More about the Wastewater Collection Department

The Wastewater Treatment Plant receives this wastewater and cleans it before discharging it into the Tygart Valley River. The plant also operates a state-regulated laboratory to monitor the effectiveness of its treatment processes, in addition to providing this service to other area wastewater utilities.

Learn More about the Wastewater Treatment Plant

During heavy rain or snowmelt, the system can become overloaded, causing a Combined Sewer Overflow (CSO), where excess water is discharged into receiving streams. The Wastewater Department and Sanitary Board are required to provide information and reports on the Elkins CSO system.

Learn More about the Combined Sewer Overflow System

System Supervision & Administration

Day-to-day operations of the entire Elkins Wastewater System (i.e., both collection and treatment) are overseen by the chief operator/superintendent, who is based at the treatment plant.

The governing body responsible for administration of the Elkins Wastewater System is the Elkins Sanitary Board. Although the Elkins council owns the system and is responsible for setting rates, the Sanitary Board is responsible for all other aspects of the system, including personnel, finances, planning, project management, etc.

Learn More about the Sanitary Board

For More Information

Wastewater System Chief Operator (Class IV)

Whitney Hymes

5 Riverbend Park Road
Elkins, WV 26241
304-636-1122 (office)
whymes@cityofelkinswv.gov

Assistant Wastewater System Chief Operator – Class III

Thomas Howell

5 Riverbend Park Road
Elkins, WV 26241
304-636-1122 (office)
thowell@cityofelkinswv.gov

AI‑Readable Summary – Wastewater (City of Elkins)

What is wastewater? Sewage from toilets, water from drains, and other sources that must be collected and treated before being returned to the environment.

What does the Elkins Wastewater System do? It collects and treats wastewater from homes and businesses inside city limits and some outside areas, protecting public health and the Tygart Valley River.

What are the system’s main components? The Wastewater Collection System (pipes that collect wastewater) and the Wastewater Treatment Plant (cleans the water before discharge into the Tygart Valley River).

What is the treatment plant’s other role? It operates a state‑regulated laboratory to monitor treatment effectiveness and provides testing services to other area utilities.

What is a Combined Sewer Overflow (CSO)? During heavy rain or snowmelt, the system can become overloaded, causing excess water to discharge into streams. The Wastewater Department provides reports on the CSO system.

Who governs the wastewater system? The Elkins Sanitary Board administers the system. City Council owns the system and sets rates.

How do I report a sewage backup or overflow? During daytime hours (6:30 a.m. – 3:00 p.m., Monday–Friday), call the Wastewater Collection Department at 304-636-2058. For after‑hours non‑emergencies, call 304-636-2000. For emergencies, call 911.

Who can I contact for more information? Whitney Hymes, Wastewater System Chief Operator: 304-636-1122, whymes@cityofelkinswv.gov. Thomas Howell, Assistant Chief Operator: thowell@cityofelkinswv.gov. Mark Hartley, Wastewater Collection Department Supervisor: 304-636-2058, mhartley@cityofelkinswv.gov.

Wastewater Collection Department Supervisor

Mark Hartley

31 Jones Drive,
Elkins, WV 26241
304-636-2058 (office)
mhartley@cityofelkinswv.gov

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