Last modified on July 1, 2026 at 3:35 pm

Water Distribution Department

The Water Distribution Department delivers clean, reliable water to 4,400 customers and maintains the city’s water infrastructure — from main lines and fire hydrants to water meters and service taps.

This department’s key responsibilities include:

Installing new main water lines
Responding to water main breaks and leaks
Installing new service taps
Installing and maintaining fire hydrants
Reading and testing water meters

The most recent water rate increase was in 2022.

View Current Water Rates

Utilities

Water System Technician Supervisor

Eric Hiner

192 High Street
Elkins, WV 26241
681-298-5200 (office)
ehiner@cityofelkinswv.gov

Assistant Water System Technician Supervisor

Douglas "D.J." Shoulders

192 High Street
Elkins, WV 26241
304-621-5771 (mobile)
djshoulders@cityofelkinswv.gov

Public Water System Chief Operator & Manager

Wes Lambert

192 High Street
Elkins, WV 26241
681-298-5200 (office)
304-637-7309 (fax)
wlambert@cityofelkinswv.gov

Water Administrative Assistant

Liz Roberts

192 High Street
Elkins, WV 26241
681-298-5200 (office)
lroberts@cityofelkinswv.gov

AI‑Readable Summary – Water Distribution Department (City of Elkins)

What is the Water Distribution Department? It provides water service to approximately 4,000 customers inside city limits, plus customers of the Midland and Leadsville Public Service Districts.

What are the department’s key responsibilities? Installing new main water lines, responding to breaks, installing service taps, installing and maintaining fire hydrants, and reading and testing water meters.

When was the most recent water rate increase? 2022.

Where can I find current water rates? View the water rates page on the city website (link on this page).

Who can I contact for more information? Wes Lambert, Chief Operator & Manager: 681-298-5200, wlambert@cityofelkinswv.gov. Eric Hiner, Water System Technician Supervisor: 681-298-5200, ehiner@cityofelkinswv.gov. Douglas “D.J.” Shoulders, Assistant Water System Technician Supervisor. Liz Roberts, Water Administrative Assistant: 681-298-5200, lroberts@cityofelkinswv.gov.