Elkins Public Safety Quick Reference Guide
We get it: It’s confusing sometimes to know when to call 911, or when to call another number. 911 is appropriate to call after working hours for something sudden like a water main break or sewer backup. Nevertheless, many of us are still programmed to call 911 only for emergencies.
To that end, we suggest programming this phone number into your cell phone:
304-636-2000
This is the Randolph County 911 Center’s non-emergency line. Please call it if you’re suddenly facing urgent water or sewer line problems after regular weekday working hours. We also suggest calling this number for non-urgent issues that would involve police, the fire department, or code enforcement.
Please download this quick reference guide; it’s also posted as an image below if you would prefer to bookmark this on your computer or tablet browser.
As always, in any life-threatening emergency, call 911.
Stay safe, stay informed, stay proactive: Together, we can keep ourselves and our fellow residents safe.
An Invitation to Downtown Business Owners to Help Elkins Celebrate #America250
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City Hall News: Week of April 19, 2026
Elkins, WV — April 18, 2026: Mowing season is here! With the rapid change in seasons comes the common but avoidable challenge of grass clippings ending up in city streets. While they may seem harmless, grass clippings on pavement will reduce tire […]
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City Council and Mayor Honor Water Distribution Department for Winter Response
Last week, City Council and Mayor Jerry Marco together honored Water Distribution Department employees for their hard work during a particularly brutal winter. Throughout the season, the department responded to numerous emergency calls. The City issued at least 20 WENS alerts related […]
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