Elkins Public Safety Quick Reference Guide
We get it: It’s confusing sometimes to know when to call 911, or when to call another number. 911 is appropriate to call after working hours for something sudden like a water main break or sewer backup. Nevertheless, many of us are still programmed to call 911 only for emergencies.
To that end, we suggest programming this phone number into your cell phone:
304-636-2000
This is the Randolph County 911 Center’s non-emergency line. Please call it if you’re suddenly facing urgent water or sewer line problems after regular weekday working hours. We also suggest calling this number for non-urgent issues that would involve police, the fire department, or code enforcement.
Please download this quick reference guide; it’s also posted as an image below if you would prefer to bookmark this on your computer or tablet browser.
As always, in any life-threatening emergency, call 911.
Stay safe, stay informed, stay proactive: Together, we can keep ourselves and our fellow residents safe.
City Hall News: Week of January 11, 2025
Elkins, WV, January 11, 2025: The City of Elkins is now offering residents and business owners free reflective address numbers. Please don’t let snow, fog, or darkness hide your home or business if first responders need to arrive on the scene. Getting […]
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Elkins Seeks Ideas from the Public for the 250th Anniversary of the United States’ Independence
Elkins, WV, January 9, 2026: Mayor Jerry Marco announced today that the City of Elkins will begin planning its official celebration of the United States’ 250th anniversary, known as the Semiquincentennial, culminating on July 4, 2026. This historic milestone presents a unique […]
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Winter Driving Tips – Staying Safe on Elkins Roadways
Winter in West Virginia brings stellar scenery and unique challenges for drivers, especially for those who have just relocated here or nearby in Randolph County. As your community partner, the City of Elkins wants to ensure you and your loved ones stay […]
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Sanitation Department Picking Up Christmas Trees Through Jan. 31
On behalf of the City of Elkins, the City Clerk’s office wishes you a Happy New Year and hopes that you and your loved ones enjoyed the Christmas season. After weeks of revelry, the first couple of weeks in January often brings […]
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Mayor Awards Extra Mile Heroes
Today, Mayor Jerry Marco recognized three community members as Extra Mile Heros, an award created by the Extra Mile America organization. These awards highlight everyday actions that contribute positively to the community and reflect a “go the extra mile” approach to service. […]
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Elkins City Council to Consider Pilot Program to Secure Public Safety in Residential Neighborhoods
Elkins, WV, December 3, 2025: At its regular meeting this Thursday, December 4, Elkins City Council will consider on first reading an ordinance that would lower the speed limit to 15 miles per hour on a large portion of residential streets in […]
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