Elkins Public Safety Quick Reference Guide
We get it: It’s confusing sometimes to know when to call 911, or when to call another number. 911 is appropriate to call after working hours for something sudden like a water main break or sewer backup. Nevertheless, many of us are still programmed to call 911 only for emergencies.
To that end, we suggest programming this phone number into your cell phone:
304-636-2000
This is the Randolph County 911 Center’s non-emergency line. Please call it if you’re suddenly facing urgent water or sewer line problems after regular weekday working hours. We also suggest calling this number for non-urgent issues that would involve police, the fire department, or code enforcement.
Please download this quick reference guide; it’s also posted as an image below if you would prefer to bookmark this on your computer or tablet browser.
As always, in any life-threatening emergency, call 911.
Stay safe, stay informed, stay proactive: Together, we can keep ourselves and our fellow residents safe.

City Hall News: Week of July 12, 2026
Elkins, W.Va. — July 11, 2026 — The City of Elkins reminds residents about the rules at our yard waste and glass drop-off site. City Hall is close to losing its contract with our waste management vendors because of other waste being […]
Read More
Elkins and Eunice Named Honorary Sister Cities
ELKINS, W.Va. — July 10, 2026 — Mayor Jerry A. Marco today proclaimed the City of Elkins, West Virginia, and the City of Eunice, Louisiana, as Honorary Sister Cities, formally recognizing the deep cultural bonds and shared commitment to preserving traditional music, […]
Read More
Chief of Police Bennett Resigns; City of Elkins Will Soon Launch Search for His Replacement
ELKINS, W.Va. — July 8, 2026 — Elkins Police Department Chief of Police Travis Bennett has announced his resignation, effective today. Mayor Jerry Marco confirmed his departure and said the City of Elkins will soon begin a search for Chief Bennett’s replacement. […]
Read More
City of Elkins Issues Call for Statements of Qualifications for Streetscape and Riverfront Projects
ELKINS, W.Va. — July 7, 2026 — The City of Elkins is seeking statements of qualifications (SOQs) from qualified engineering teams for two major initiatives that will revitalize its downtown and riverfront. SOQs are due by August 7, 2026, and must outline […]
Read More
Elkins Welcomes Visitors to Augusta Heritage Center’s Summer 2026 Programs
ELKINS, W.Va. — July 6, 2026 — The City of Elkins, Mayor Jerry Marco, and the community welcome visitors who are here for the Augusta Heritage Center’s summer programs. The program starts this evening with Augusta’s Cajun, Creole & Classic Country Week. […]
Read More
Elkins is Bringing It for #America250: Don’t Miss These July 4 Events!
Note: This information is subject to change at any time before the 4th of July weekend. Local organizations — including the Elkins-Randolph County Chamber and Our Town — have planned several events this July to celebrate America’s 250th birthday (the Semiquincentennial, also […]
Read More