Elkins Public Safety Quick Reference Guide
We get it: It’s confusing sometimes to know when to call 911, or when to call another number. 911 is appropriate to call after working hours for something sudden like a water main break or sewer backup. Nevertheless, many of us are still programmed to call 911 only for emergencies.
To that end, we suggest programming this phone number into your cell phone:
304-636-2000
This is the Randolph County 911 Center’s non-emergency line. Please call it if you’re suddenly facing urgent water or sewer line problems after regular weekday working hours. We also suggest calling this number for non-urgent issues that would involve police, the fire department, or code enforcement.
Please download this quick reference guide; it’s also posted as an image below if you would prefer to bookmark this on your computer or tablet browser.
As always, in any life-threatening emergency, call 911.
Stay safe, stay informed, stay proactive: Together, we can keep ourselves and our fellow residents safe.
City Hall News: Week of December 7, 2025
Elkins, WV, December 7, 2025: The City of Elkins is asking residents and business owners to sign up for emergency text alerts. Anyone with a mobile phone will receive important alerts including weather warnings, street closures, and water outages. They will also […]
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Elkins City Council to Consider Pilot Program to Secure Public Safety in Residential Neighborhoods
Elkins, WV, December 3, 2025: At its regular meeting this Thursday, December 4, Elkins City Council will consider on first reading an ordinance that would lower the speed limit to 15 miles per hour on a large portion of residential streets in […]
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Help First Responders Find You: Get Free Reflective Address Numbers
When first responders answer a 911 call, every second counts. In an emergency—whether it’s a fire or a medical crisis—quick identification of your home is critical. GPS isn’t always accurate, and if firefighters, police, or paramedics struggle to find your address, they […]
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An Update on Bulk Item Pickup in Elkins (and the Schedule for Dec 2025)
Elkins residents who use the City’s sanitation services have benefits beyond weekly garbage collection—including a free monthly bulk item pickup. While the Sanitation Department generally follows a consistent schedule, this hard-working crew occasionally has to adjust it with little notice. These changes […]
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Jingle All the Way at Elkins’ Christmas Parade & Tree Lighting: Friday, Dec. 5, 6pm
The holiday spirit keeps glowing here in Elkins: Mark your calendars for another festive community evening this Friday, December 5, starting at 6:00 PM. The celebration kicks off with the “Jingle All the Way” Christmas Parade, featuring the town’s official “Elfkin,” Snikle. Following the […]
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Leaf Collection Season, 2025
This year’s leaf collection season started on Monday, October 13 and ended Wednesday, November 26. Pickup begins in the heavier areas of the city first; the Street Department will then proceed to go street by street, ward by ward to collect leaves. […]
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