Elkins Public Safety Quick Reference Guide
We get it: It’s confusing sometimes to know when to call 911, or when to call another number. 911 is appropriate to call after working hours for something sudden like a water main break or sewer backup. Nevertheless, many of us are still programmed to call 911 only for emergencies.
To that end, we suggest programming this phone number into your cell phone:
304-636-2000
This is the Randolph County 911 Center’s non-emergency line. Please call it if you’re suddenly facing urgent water or sewer line problems after regular weekday working hours. We also suggest calling this number for non-urgent issues that would involve police, the fire department, or code enforcement.
Please download this quick reference guide; it’s also posted as an image below if you would prefer to bookmark this on your computer or tablet browser.
As always, in any life-threatening emergency, call 911.
Stay safe, stay informed, stay proactive: Together, we can keep ourselves and our fellow residents safe.
City Hall News: Week of March 8, 2026
Elkins, WV – March 8, 2026: The City of Elkins now offers residents and business owners free reflective address numbers. Please don’t let snow, fog, or darkness hide your home or business if first responders have to arrive on the scene in […]
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City of Elkins Approves Multi-Year Sewer Rate Increase to Fund Critical Infrastructure Upgrades
Elkins, WV – March 5, 2026: Following a recommendation from the Elkins Sanitary Board, the Elkins City Council has approved a series of sewer rate increases to be phased in over the next three years. The multi-year adjustment will fund a major […]
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Spring Means a New Series of Tree Talks!
The Elkins Tree Board and Kump Education Center will launch a new Tree Talks Lecture Series on Wednesday, March 4, at 7 p.m., inviting the community to learn more about the region’s Appalachian woodlands and the challenges they face. The free, three-part […]
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Elkins Seeks Ideas from the Public for the 250th Anniversary of the United States’ Independence
*Elkins, WV, February 24, 2026: Mayor Jerry Marco announced today that the City of Elkins will begin planning its official celebration of the United States’ 250th anniversary, known as the Semiquincentennial, culminating on July 4, 2026. This historic milestone presents a unique […]
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Preventing and Addressing Frozen Pipes in Elkins
Please understand that if your pipes have burst or frozen, know that there will be an extended wait. If your call comes after working hours or on weekends, and the problem is not the Water Dept.’s water meter, there will be a […]
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Regional Task Force Hosts Public Forum, Highlights Prevention and Peer Support Initiatives
ELKINS, WV — February 20, 2026: The Regional Task Force on Homelessness, Addiction, and Mental Health held a public forum on February 12 to provide community updates on local efforts to combat addiction while expanding local resources. The meeting, held at the […]
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